General Terms of use for Pay Small Small

1. Introduction: Welcome to SOL’R US LIMITED. By using our solar energy solutions, you agree to the following terms and conditions.

2. Warranty and Maintenance:

– Our products come with a 3-year standard warranty.

– Regular maintenance and service are provided as per the agreement.

– The warranty covers manufacturing defects and workmanship errors.

– The warranty does not cover damage caused by misuse, neglect, unauthorized repairs, or modifications.

– The customer must follow all provided guidelines for the proper use and maintenance of the products.

– Regular maintenance checks are mandatory to keep the warranty valid.

3. Installation and Delivery:

– We aim to complete the installation within 5 working days post-mobilization.

– Delays due to unforeseen circumstances will be communicated promptly.

4. After-Sales Support:

– Our team is available for any post-installation support and maintenance required during the warranty period.

– After-sales support includes routine maintenance, troubleshooting, and necessary repairs covered under the warranty terms.

5. Limitation of Liability:

– SOL’R US LIMITED is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

– In the event of damage caused by misuse, neglect, or unauthorized repairs, the customer may be responsible for repairing the system or will be charged based on the damage done.

6. Governing Law:

– These terms are governed by the laws of Nigeria.

7. Warranty Exclusions:

– The warranty does not cover damages resulting from natural disasters, such as lightning, floods, or earthquakes. Additionally, it does not cover damages resulting from faulty electrical connections within the house.

– The warranty does not cover damages due to improper installation by unauthorized personnel.

– The warranty does not cover systems that have been tampered with or modified without the consent of SOL’R US LIMITED.

– The warranty does not cover aesthetic changes that do not affect performance, such as fading or discoloration.

– The warranty does not cover damage caused by pests or animals.

8. Customer Responsibilities:

– Customers must ensure the solar system is used in accordance with the instructions provided.

– Customers are responsible for reporting any issues or malfunctions promptly to SOL’R US LIMITED.

– Customers must provide access to the system for maintenance and repair when required.

– Customers must not attempt to repair or modify the system themselves; doing so will void the warranty.

9. Service Charges:

– Services rendered outside the warranty period will be charged according to our standard service rates.

– Repairs necessitated by user error or negligence will be charged to the customer.

By using our solar energy solutions, you agree to abide by these terms and conditions.

WARRANTY

Warranty Liability

•  Replacement of product will not be done if you cannot provide the warranty document issued to you by the company on purchase of the item.

•  Warranty covers only malfunction of the product under the condition of normal use since date of purchase.

• Under the following conditions, the warranty is invalid even if it is within the warranty period but repairs can be done;

• ·Due to incorrect operation, power surge, damage (fall of item, play by kids etc.) the warranty will not apply

• · Product repair by self automatically voids warranty.

• · Without producing the warranty card or purchasing invoice, application of warranty cannot be possible.

•  Due to natural factors (such as lightning, earthquake, fire, flood damage.) the warranty will not apply.

• · After purchasing, the fault or damage caused by the transportation or fall, the warranty will not apply.

• · Any damage that is not caused by company during manufacturing or production, the warranty will not apply.